Turn every visitor into a conversation
Never Miss a Customer Again
Live chat powered by AckReply — engage visitors in real-time, capture leads 24/7, and close deals while you sleep. Built right into your Bistank dashboard.
Live Chat preview
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Three steps. Zero friction.
Add Widget to Your Site
One line of code adds a customizable chat widget to any Bistank website. Match your brand colors and style.
Visitors Start Chatting
Real-time messaging with typing indicators, file sharing, and automated greetings for every new visitor.
Leads Flow into CRM
Every chat conversation creates a lead in your Bistank CRM. No manual data entry, no lost opportunities.
Every conversation is a conversion opportunity.
Real-Time Chat Widget
A lightweight, fast chat widget that loads instantly on your website and works on any device.
- Customizable appearance
- Mobile-responsive
- Typing indicators
- File sharing
Automated Greetings
Welcome new visitors with personalized messages. Set up triggers based on page, time, or visitor behavior.
- Page-based triggers
- Time-delayed messages
- Custom greetings
- Visitor targeting
Lead Capture
Every conversation automatically creates a lead in your CRM. Chat transcripts are saved as activities.
- Auto-lead creation
- Chat transcripts
- Contact enrichment
- No manual entry
CRM Integration
Chats are linked to leads and clients in your Bistank CRM. See the full conversation history alongside deal status.
- Lead-linked chats
- Activity timeline
- Contact details
- Deal context
Offline Messages
When you're away, visitors can leave messages that become leads. Never miss an opportunity.
- Message capture
- Email notifications
- Auto-response
- Lead creation
Analytics Dashboard
Track response times, conversation volume, lead conversion rates, and peak hours.
- Response metrics
- Volume tracking
- Conversion rates
- Peak hours
Deep CRM Integration
Every chat flows directly into your Bistank pipeline. From first hello to signed deal — one system.
Every chat flows directly into your Bistank pipeline. From first hello to signed deal — one system.
“We went from losing 40% of website visitors to capturing 3x more leads just by adding live chat. The CRM integration is the game-changer.”Read story
Live Chat preview
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See your potential return.
Your Business
Projected Return
Based on average client results. Actual results vary by industry and business model.
Common questions.
Is AckReply included with Bistank?
AckReply live chat is a Bistank product. It's built right into your dashboard — no separate account needed.
Can I customize the chat widget?
Yes. Change colors, position, greeting messages, and triggers to match your brand and workflow.
What happens when I'm offline?
Visitors can leave messages that automatically create leads in your CRM. You'll get email notifications too.
Does it work on mobile?
The widget is fully responsive. Visitors chat from any device, and you respond from the Bistank app on any device.
How does the CRM integration work?
Every new chat creates a lead. Returning visitors are matched to existing contacts. Full chat history appears in the contact timeline.
Can I use AckReply without Bistank?
Yes. AckReply is also available as a standalone product at ackreply.com for non-Bistank users.
Enable Live Chat starts here.
Free 30-minute consultation. Custom proposal in 3-5 days.