CASE STUDY · Real Estate

Real Estate Agency

AI lead qualification and follow-up converted cold leads into closed deals — automatically.

Real Estate Agency
Premium properties · Singapore

Find your perfect space.

Curated listings, virtual tours, and AI-powered property matching. Start your search.

View listings
Get valuation
New listings 4.7 ★ (89 deals)
Popular View all →
Condo
$1.2M
Landed
$3.5M
HDB
$580K
CLIENT
Real Estate Agency
INDUSTRY
Real Estate
SERVICES
Web Studio, Automation, AckReply
DURATION
8 weeks
KEY METRIC
5× ROI in 6 months
THE CHALLENGE

Agents were generating leads from property portals and social media, but follow-up was inconsistent. Leads would come in at all hours, and agents couldn’t respond fast enough. First-response time averaged 4 hours — well past the industry’s 5-minute gold standard.

The website was a basic template with no lead capture, no property search, and no way to nurture prospects who weren’t ready to buy immediately. Hundreds of potential clients were falling through the cracks each quarter.

THE APPROACH
01
Audit
02
Design
03
Build

Built a modern property website with AI-powered lead capture that qualifies prospects in real-time based on budget, timeline, and property preferences. AckReply responds to every inquiry within 30 seconds, asks qualifying questions, and routes hot leads directly to the right agent.

Behind the scenes, Bistank Automation runs nurture sequences — sending personalised property recommendations, market updates, and viewing reminders. Agents now only spend time on qualified, ready-to-act buyers.

THE WORK
realestateagency.com
Real Estate Agency
Premium properties · Singapore

Find your perfect space.

Curated listings, virtual tours, and AI-powered property matching. Start your search.

View listings
Get valuation
New listings 4.7 ★ (89 deals)
Popular View all →
Condo
$1.2M
Landed
$3.5M
HDB
$580K

Real Estate Agency website — homepage with real estate-specific design and navigation.

realestateagency.com
Your Business
ServicesBook
Beauty, refined.
YB
Your Business
Typically replies in 1 min
YB
Hi there! 👋 Looking to book an appointment?
10:23 AM
Haircut tomorrow at 3pm with Mia if she's free?
10:23 AM · Read
YB
Mia is available at 3pm! Shall I book that for you?
Yes, book it No thanks
10:24 AM
Yes please!
10:24 AM
YB
Booked with Mia at 3:00 PM
10:24 AM · Reminder set
AI is typing...
Powered by AckReply

Interior page showing the real estate workflow and customer-facing interface.

realestateagency.com
Bistank Automation
1
New lead
Form submitted
2
AI qualify
Score & tag
3
Enrich data
CRM lookup
4
Draft reply
Personalised
5
Send
Email + SMS
6
Notify
Alert team
12 workflows active · 0 errors
Last run: 2 min ago

Mobile-responsive layout with AI chat integration and streamlined user experience.

THE OUTCOME
ROI in 6 months
30s
average response time
38%
lead-to-close improvement
“We went from losing leads to a spreadsheet to closing them automatically. The AI qualifies before we even pick up the phone.”
Client
Real Estate Agency Director

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