Practice Ops

Run the clinic. Let the platform run the paperwork.

Rosters, stock, claims oversight and compliance records in one place, so operations stop depending on memory.

Where the hours actually go.

01

Rosters and locum coverage

Doctor leave, locum bookings and clinic assistant shifts live in a spreadsheet and your head. One gap means a chaotic day.

02

Drug and consumable stock

Vaccine expiry, consumable levels and supplier orders across a dozen items. A stockout during clinic hours is a real incident.

03

Claims and takings reconciliation

CHAS submissions, corporate panel invoices and daily takings need matching. Errors found weeks later are painful to unwind.

04

Compliance paperwork never sleeps

MOH licence renewals, staff training logs and infection control records are all due at different times to different deadlines.

Your toolkit inside kiap.ai

Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.

Live In the works

Staff roster drafts

Weekly rosters drafted from availability and leave, with coverage gaps flagged before they become front-desk emergencies.

Kiap AI

Stock and expiry watch

Vaccine and drug levels, expiry alerts and reorder prompts across the whole dispensary in one view.

Kiap Analytics

Claims oversight dashboard

CHAS and corporate claim status alongside daily takings, with mismatches flagged the same day.

Kiap Analytics

Compliance document hub

Licences, SOPs and training logs stored digitally with renewal reminders, so audits stop being scavenger hunts.

Kiap Portal

Supplier and purchase records

Supplier invoices and purchase records tracked per order with GST-ready documentation.

Kiap Invoicing

Patient feedback collection

Post-visit feedback gathered automatically, with complaints routed to you before they become reviews.

AckReply

Corporate account records

Panel arrangements, company contacts and billing terms in one place for every corporate account.

Kiap CRM

A day with AI doing the busywork.

8:00

Today's coverage is confirmed and Thursday's gap already has a locum booked.

10:30

A vaccine expiry alert flags a batch for return before it reaches a patient fridge deadline.

14:00

Yesterday's CHAS claims reconciled, with two flagged for missing fields before submission.

17:00

A licence renewal reminder arrives with the documents already assembled in the compliance hub.

What that adds up to
8h
saved weekly on rosters, stock and reconciliation
100%
of licence renewals caught before deadline
20%
less drug wastage with expiry alerts

Questions clinic managers actually ask.

Will this replace clinic managers?

No. Staffing judgement, compliance accountability and the hundred daily decisions stay with you. The platform removes the tracking and chasing so managing happens in hours, not all week.

Does it handle CHAS claims oversight?

The dashboard shows claim status and daily takings together, flagging mismatches and missing fields the same day instead of at month-end.

Can it manage multiple branches?

Yes. Rosters, stock and records work per branch with a combined view, so a group practice runs from one dashboard.

What about MOH compliance records?

Licences, training logs and SOPs live in a document hub with renewal reminders, so inspection readiness is a state, not a scramble.

Is it worth it for a single clinic?

Single clinics feel the admin load hardest because one person carries it. The saved hours on rosters and reconciliation alone usually cover the subscription.

Keep the craft. Drop the admin.

See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.