Clinical

Hands on the patient. Admin on autopilot.

Exercise plans, session packages, bookings and progress notes handled, so treatment time stays treatment time.

Where the hours actually go.

01

Home exercise programmes take ages

Every patient needs a tailored plan with sets, reps and progressions. Building them by hand between back-to-back sessions steals your lunch.

02

Package tracking lives in spreadsheets

Ten-session packages, remaining counts, expiry dates and renewals tracked manually means errors and awkward conversations.

03

A cancellation wrecks the hour

Forty-five-minute slots are hard to refill at short notice. One empty afternoon slot a day is real revenue gone monthly.

04

Progress notes and referral letters

Objective measures, GP referral replies and insurer updates all need writing after the patient leaves.

Your toolkit inside kiap.ai

Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.

Live In the works

Exercise programme drafts

Drafts home exercise plans with sets, reps and progression cues from your assessment notes. You adjust the clinical detail; the formatting is done.

Kiap AI

Package tracking

Session counts, expiry dates and renewal prompts per patient, with automatic nudges when two sessions remain.

Kiap CRM

Booking with waitlist

Patients book inside your availability, and a waitlist automatically offers cancelled slots to patients waiting.

Kiap Portal

Progress note drafts

In the works

Your session shorthand becomes structured progress notes you review and finalise.

Kiap AI

Referral and insurer letters

Drafts progress summaries for referring doctors and insurers from your notes, ready for your sign-off.

Kiap AI

Package billing

Session packages, instalments and receipts handled automatically with PayNow and card links.

Kiap Invoicing

Patient enquiries

Answers questions about conditions treated, rates and availability, and books assessments while you are with a patient.

AckReply

A day with AI doing the busywork.

8:45

A cancelled 10am slot is filled automatically from the waitlist. The day stays full.

11:00

An exercise programme drafted from your assessment notes is tweaked and sent to the patient's phone.

14:00

A progress summary for the referring GP is drafted from the last six sessions. Review, sign, send.

17:30

Package reminders go to patients with two sessions left. Three renew before you pack up.

What that adds up to
80%
of cancelled slots refilled from the waitlist
3h
saved weekly on programmes and notes
30%
more package renewals with timely nudges

Questions physiotherapists actually ask.

Will AI replace physiotherapists?

No. Assessment, manual therapy and exercise judgement are clinical skills that stay with you. The platform handles the admin layer: programmes, packages, bookings and letters.

Can AI write exercise programmes?

It drafts structured plans from your assessment notes and instructions, which you adjust and approve. The clinical decisions are yours; the typing is not.

How do patients book and manage packages?

They book inside your availability, buy packages with online payment, and get automatic reminders as sessions run low. You see every package status at a glance.

Does it handle insurance and referral paperwork?

Yes. Progress summaries for insurers and replies to referring doctors are drafted from your session notes for your review and signature.

Is it affordable for a solo physio?

The standard plan covers it. Refilling one or two cancelled slots a month usually pays for the whole toolkit.

Keep the craft. Drop the admin.

See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.