See the patient. Let the system handle the queue.
Bookings, recalls, claims paperwork and after-hours enquiries handled, so consult time stays consult time.
Where the hours actually go.
The queue runs you
Walk-ins stack up at 8am and again after dinner. The phone rings for appointments while three patients wait, and every no-show is a slot someone else needed.
CHAS and claims paperwork
CHAS claims, MediSave deductions, corporate panel billing and insurance forms each have their own format and their own rejection reasons.
Chronic disease recalls slip
Diabetics due for HbA1c, hypertensives overdue for review. Tracking who needs a recall call is manual, so it happens late or never.
Enquiries after clinic closes
Messages about bookings, results collection and repeat medication requests keep arriving at 10pm. Unanswered, they become frustrated regulars.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Appointment and queue management
Patients book slots online, take queue numbers and get automatic reminders, so the front desk stops firefighting.
Patient enquiry agent
Answers clinic hours, services and appointment availability on your website and WhatsApp, and books slots while you are mid-consult.
Consult note drafting
In the worksTurns your shorthand into structured SOAP-format notes between consults. You review and finalise every entry; nothing is filed without you.
Claims paperwork assistant
In the worksDrafts CHAS, MediSave and corporate claim submissions from the visit record and flags missing fields before they bounce.
Chronic care recalls
Flags patients overdue for diabetes, hypertension or screening reviews and sends recall messages they can rebook from.
Corporate and panel billing
Company panel invoices, GST receipts and insurance billing records generated per visit without retyping.
A day with AI doing the busywork.
The morning queue is already organised: bookings confirmed and reminders sent overnight, walk-ins slotted cleanly.
Between consults, review AI-drafted notes from your shorthand. Approve, sign, next patient.
This week's CHAS claims are batched and checked. Two flagged for missing details before submission.
The recall list shows 14 patients due for chronic disease reviews. Messages go out; five rebook within the hour.
After-hours enquiries are answered by the agent. Two appointments land in tomorrow's schedule.
Questions gp / family doctors actually ask.
Will AI replace GPs in Singapore?
No. Diagnosis, clinical judgement and the doctor-patient relationship stay with you. What the platform removes is the admin around medicine: queues, claims, recalls and after-hours enquiries.
Does it handle CHAS and MediSave claims?
It drafts claim submissions from the visit record and flags missing fields before filing. You stay in control of what is submitted, and it saves the retyping that eats clinic hours.
Can patients book and manage appointments themselves?
Yes. Patients see your real availability, book, reschedule and get reminders automatically inside the rules you set for consult length and session times.
Is patient data kept confidential?
The platform is built with PDPA-aligned controls. Records live in your clinic's controlled workspace, and you decide exactly what information the AI works from.
Is this affordable for a small heartland clinic?
The core tools are included in the standard plan. Most clinics cover the cost from recovered no-show slots alone, before counting the saved front-desk hours.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.