Focus on the patient. Let the platform mind the practice.
Bookings, treatment courses, herbal stock and bilingual patient comms handled, so consultations stay unhurried.
Where the hours actually go.
Treatment courses tracked on paper cards
Patients buy courses of ten sessions. Counting remaining sessions and expiry by hand leads to disputes and forgotten follow-ups.
Herbal retail stock is hard to watch
Herbs and supplements have expiry dates and unpredictable demand. Stock checks happen when a customer asks for something you ran out of.
Between-session guidance gets lost
Dietary advice and post-treatment care instructions are given verbally, forgotten by patients, and repeated next visit.
Bilingual comms take double the time
Patients split between Chinese and English. Every reminder, instruction and promotion needs both languages.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Appointment booking
Patients book acupuncture, tuina and consult slots online with reminders, and walk-ins slot cleanly around them.
Treatment course tracking
Course progress and sessions remaining tracked per patient, with prompts to book the next visit before momentum is lost.
Care instruction drafts
Drafts post-treatment and dietary guidance notes in English and Chinese from your directions, ready for patients to keep.
Herbal stock watch
Tracks retail stock and expiry dates, flagging what to reorder and what to move before it ages.
Course and product billing
Treatment courses and herbal purchases billed with receipts, packages tracked against redemptions automatically.
Bilingual patient enquiries
Answers questions about services, pricing and booking in English or Chinese while you are treating.
Treatment record drafts
In the worksYour session shorthand becomes structured treatment records you review and file.
A day with AI doing the busywork.
Overnight bookings are confirmed and reminders sent. Walk-ins slot around a full morning.
A patient asks about post-treatment diet in Chinese on WhatsApp. Your approved care notes go out instantly.
Course reminders reach patients finishing their packages. Four book their next sessions.
Stock watch flags low herbs ahead of the weekend. The reorder list is ready for your supplier call.
Questions tcm practitioners actually ask.
Will AI replace TCM practitioners?
No. Reading the patient, pulse and tongue diagnosis, and the skill of treatment are human crafts. The platform handles bookings, course tracking and communication so more of the day is treatment.
Does it work in Chinese?
Yes. Patient-facing messages, care instructions and the enquiry agent work in Chinese and English, so nothing is lost for either group of patients.
How are treatment courses handled?
Courses are tracked per patient with sessions used and remaining visible at a glance. Patients get prompted to book their next session before the course stalls.
Can it manage the herbal retail side?
Stock levels, expiry dates and reorder prompts are tracked for your retail products alongside the treatment side of the practice.
What does it cost for a small clinic?
The standard plan covers the toolkit. A single recovered course completion typically pays for the month.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.