Hold the session. Let the platform hold the admin.
Intake, scheduling, case notes and billing handled quietly, so your energy stays in the room.
Where the hours actually go.
Intake paperwork before the first session
Background history, informed consent and contact details collected over email threads and scanned forms.
Case notes between back-to-back clients
Progress notes are required for every session, but they get written between clients or late at night.
Cancellations leave holes in the day
Clients reschedule for real reasons, but without a system the hour just disappears, along with the income.
Between-session admin adds up
Invoices, insurance receipts, appointment confirmations and homework reminders all need gentle, professional handling.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Private intake forms
New clients complete intake and consent securely before the first session, so the first hour is spent on them, not paperwork.
Session scheduling
Clients book inside your availability, with your cancellation policy applied automatically and waitlisted clients offered freed slots.
Case note drafts
In the worksYour session shorthand becomes structured progress notes in your controlled workspace. You review and finalise every entry.
Session billing
Per-session or package billing with receipts formatted for insurance claims, sent without awkward money conversations.
Client records
Session history, consent status and contact details in one confidential record per client.
Enquiry handling
Answers questions about fees, approaches and availability for prospective clients, escalating anything urgent to you.
A day with AI doing the busywork.
A new client's intake form is already on file. The first session starts with the person, not the form.
Between clients, your voice notes become structured case notes. Finalise in minutes, not at midnight.
A rescheduling client picks a new slot inside your cancellation policy. The waitlist offers the freed hour.
This week's invoices and insurance-ready receipts send themselves.
Questions counsellor / therapists actually ask.
Will AI replace counsellors and therapists?
No. The therapeutic relationship is the work. The platform handles everything around it: intake, scheduling, notes and billing, so your presence stays with the client.
Is client confidentiality protected?
Yes. Records live in your controlled workspace under PDPA-aligned practices. You choose what goes into any draft, and clients see only their own documents.
Does the AI see session content?
Only what you choose to dictate into it. Case note drafts come from your shorthand, are reviewed by you, and stay inside your workspace.
How do clients book and pay?
Through your booking page inside your real availability, with your cancellation policy applied. Session invoices and insurance-ready receipts are handled automatically.
Is it affordable for a solo practice?
Yes. The standard plan covers the toolkit, and one refilled cancellation a month typically covers the cost.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.