Wellness & Beauty

Keep every chair and room booked, minus the chaos.

Bookings, packages, commissions and promotions handled, so the salon runs on service, not spreadsheets.

Where the hours actually go.

01

Booking chaos and no-shows

Chairs and treatment rooms run on tight slots. No-shows and last-minute changes waste capacity you can never sell again.

02

Packages and credits on spreadsheets

Prepaid packages, session credits and expiry dates tracked manually. Mistakes here become angry customers fast.

03

Commission calculations at month end

Per-stylist service commission plus product commission means a day of spreadsheet work every payroll.

04

Marketing that never happens

Promos, rebooking reminders and review requests are always tomorrow's job. The CNY rush comes whether you are ready or not.

Your toolkit inside kiap.ai

Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.

Live In the works

Booking and reminders

Customers book by service, therapist and room online, with deposits and automatic reminders that shrink no-shows.

Kiap Portal

Package and credit tracking

Prepaid packages and session credits tracked per customer with expiry alerts, so balances are never a dispute.

Kiap CRM

Commission calculator

Monthly commission per staff member from service and product sales, ready for payroll without the spreadsheet day.

Kiap Analytics

Rebooking prompts

Customers due for their colour touch-up or monthly facial get a nudge they can book straight from.

Kiap CRM

Seasonal campaigns

CNY, Christmas and festive promos sent to segmented customer lists, drafted and scheduled ahead of the rush.

Kiap Mail

Review requests

Post-visit review requests and answers to price and availability questions, keeping the booking line always on.

AckReply

Receipts and package sales

Package purchases and daily receipts with GST-ready records, no second system needed.

Kiap Invoicing

A day with AI doing the busywork.

9:30

Today's chairs and rooms are full: overnight bookings confirmed, deposits collected.

13:00

The CNY promo email is drafted and scheduled to the customer list before the rush begins.

15:30

Rebooking prompts reach customers due for touch-ups. Six book before the weekend.

18:00

This month's commission numbers are ready for payroll. No spreadsheet marathon tonight.

What that adds up to
40%
fewer no-shows with deposits and reminders
6h
saved weekly on admin and payroll prep
25%
more rebookings from timely prompts

Questions salon / spa owners actually ask.

Will AI replace stylists and therapists?

No. The craft, the consultation and the client relationship stay human. The platform handles bookings, packages and promotions so the team focuses on the chair, not the phone.

How are prepaid packages handled?

Each customer's package balance, sessions used and expiry date are tracked automatically, with alerts before expiry so there are no disputes at the counter.

Can it handle the CNY and festive rush?

Yes. Campaign emails go out ahead of peak seasons, booking links fill slots early, and reminders keep the packed schedule from leaking.

Does it calculate staff commissions?

Monthly commission is calculated from service and product sales per staff member, ready for payroll review. The spreadsheet day disappears.

Is it affordable for a small salon?

The standard plan covers the toolkit. Recovering a few no-show slots a month typically pays for it, and the rebooking prompts add revenue on top.

Keep the craft. Drop the admin.

See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.