F&B

Turn regulars into a rhythm, not a hope.

Loyalty, pre-orders, rosters and social posts handled, so the cafe grows on systems, not luck.

Where the hours actually go.

01

Weekend rush, weekday lull

Staffing Saturday brunch without burning margin on quiet Tuesdays is a weekly gamble with the roster.

02

Regulars drift away silently

No loyalty tracking means no idea who stopped coming. Customers leave and nobody notices until revenue does.

03

Social media is a job nobody has

Posting menu items, specials and behind-the-scenes content consistently takes an hour a day nobody has.

04

Ordering by feel, wasting by the tray

Pastries, milk and beans ordered on instinct. End-of-day wastage is thrown away uncounted.

Your toolkit inside kiap.ai

Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.

Live In the works

Regulars and loyalty list

Visit history and loyalty tracking per customer, with win-back messages to regulars who have gone quiet.

Kiap CRM

Pre-orders and bookings

Your menu online with pastry pre-orders for the morning rush and weekend table bookings.

Kiap Sites

Social post drafts

Turns today's specials and photos into ready-to-post captions on a schedule, so the feed never dies.

Kiap AI

Staff roster drafts

Rosters matched to expected covers, heavier for weekend brunch, lighter for quiet weekdays.

Kiap AI

Wastage and supplier watch

Tracks what gets thrown out and what sells out, so ordering matches reality instead of habit.

Kiap Analytics

Catering and corporate billing

Catering and office coffee orders invoiced properly with GST-ready receipts.

Kiap Invoicing

Enquiry agent

Answers questions about the menu, catering and bookings while the counter is slammed.

AckReply

A day with AI doing the busywork.

7:00

Morning pre-orders are already in. The first rush is production-planned, not panicked.

11:00

Three social posts drafted from today's specials. Approve, schedule, back to the counter.

15:00

Win-back messages reach regulars gone quiet for a month. A few book for the weekend.

17:30

Next week's roster is drafted around forecast covers, and the pastry order reflects actual wastage.

What that adds up to
20%
more repeat visits from loyalty nudges
5h
saved weekly on posts, rosters and orders
30%
less pastry and perishable wastage

Questions cafe owners actually ask.

Will AI replace baristas or cafe staff?

No. Coffee craft and warm service are why people come. The platform handles loyalty, ordering and admin so the team's energy stays on customers.

How does the loyalty side work?

Customer visits are tracked automatically and quiet regulars get a win-back nudge. You can also run stamp-style rewards without a separate app.

Can it handle catering and bulk orders?

Yes. Catering enquiries are captured, quoted and invoiced with GST-ready receipts, kept separate from counter sales.

Does the social media drafting sound like me?

It drafts from your menu, photos and past tone. You approve everything; it just removes the blank-page hour.

Is it affordable for a small cafe?

The standard plan covers it. A handful of recovered regulars and one catering order a month typically pay for the subscription.

Keep the craft. Drop the admin.

See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.