Sell on every platform. Drown on none of them.
Listings, chats, stock sync and reviews handled, so multi-channel selling stops being triple the admin.
Where the hours actually go.
Listing copy for every platform
The same product needs different titles, keywords and descriptions per marketplace. Launching ten SKUs means writing thirty listings.
Chats that never sleep
Sizing questions, authenticity doubts and where-is-my-parcel messages across Shopee, Lazada and TikTok at all hours. Slow replies kill conversions.
Overselling across channels
Stock in three places that never quite syncs. Oversell during a 9.9 sale and the penalties and cancellations follow.
Reviews need constant care
Negative reviews need fast, professional replies and positive ones deserve thanks. Rating recovery is a full-time worry.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Listing copy generator
Drafts platform-ready titles, bullet points and descriptions from your product specs, tuned per marketplace.
Cross-platform order view
In the worksOrders and stock across Shopee, Lazada and TikTok Shop in one dashboard with oversell risk flags.
Shop chat agent
Answers product, sizing and shipping questions on your shop channels instantly, escalating edge cases to you.
Review response drafts
Drafts replies to reviews, thanking positives and addressing negatives with a fix, ready for your approval.
Own branded storefront
Your own store for repeat buyers, building a channel with no platform commission.
Sale campaign emails
9.9, 11.11 and 12.12 promos sent to your own customer list before the sale starts.
GST-ready invoicing
B2B orders and GST-registered invoicing handled properly once you cross the registration threshold.
A day with AI doing the busywork.
Overnight chats were answered by the agent. Two exceptions wait for your personal reply.
A new product gets listings drafted for all three platforms. Tweak, publish, done.
The stock board flags a hot SKU near overselling. Quantity updated before the evening spike.
Yesterday's review replies approved: thanks to the fives, fixes offered on the threes.
Questions e-commerce sellers actually ask.
Does this work with Shopee, Lazada and TikTok Shop?
Yes. The toolkit is built around multi-channel selling: listings per platform, a unified order view, chat coverage and review management across all three.
Will AI replace the need to run my store?
No. Product selection, pricing and supplier relationships are your business judgement. The platform removes the repetitive writing and watching so you can handle more SKUs.
What happens when I cross the GST threshold?
Invoicing handles GST-registered billing and keeps the records IRAS expects, so crossing S$1 million is paperwork you already have.
Can it handle sale events like 9.9 and 11.11?
Yes. Campaign emails go to your customer list ahead of sales, stock flags tighten during the spike, and the chat agent absorbs the question surge.
What does it cost for a small seller?
The standard plan covers the toolkit. Most sellers cover it with the conversion lift from faster chat replies alone.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.