Win back your margin. Keep your team on the floor.
Direct orders, reservations, rosters and reviews handled, so the restaurant earns more from every cover.
Where the hours actually go.
Delivery platforms eat the margin
GrabFood and Deliveroo take up to thirty per cent per order. Regulars would order direct if it were easy, but managing your own ordering is chaos.
Reservation no-shows on full nights
Friday tables held for no-shows while walk-ins were turned away. Without deposits or reminders, a packed book still means empty seats.
Part-timer rosters in WhatsApp
F&B staff swap shifts constantly. The roster lives in chat threads, and gaps are discovered when nobody shows up.
Costs creep invisibly
Supplier prices drift up, dish margins quietly die, and nobody recosts the menu until profit already left.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Direct ordering page
Your own ordering and pickup page so regulars order direct instead of through a thirty per cent commission app.
Reservations with deposits
Bookings with deposits where you want them, automatic reminders, and a waitlist that fills cancellations the same evening.
Staff roster drafts
Weekly rosters drafted from availability and forecast covers, with swaps handled inside your rules.
Review reply drafts
Drafts on-brand replies to Google reviews and flags service complaints for your personal follow-up.
Menu and promo updates
Seasonal set menus, price changes and promos published to your site in minutes for CNY, Christmas and everything between.
Sales and margin radar
Covers, bestsellers, dead dishes and the direct-versus-platform margin picture in one dashboard.
Supplier order drafts
In the worksDrafts reorder lists from bookings trends and usage, so the kitchen neither runs dry nor over-stocks.
A day with AI doing the busywork.
Tonight's reservations are tallied with deposits. The roster confirms full floor coverage.
Reply drafts for yesterday's Google reviews approved in five minutes. One service complaint routed to you.
A table cancellation auto-fills from the waitlist. The seat sells anyway.
Closing dashboard: direct orders up again, two dishes flagged as margin losers, tomorrow's prep list ready.
Questions restaurant owners actually ask.
Can this reduce my reliance on GrabFood and Deliveroo?
Yes. Your own ordering page gives regulars a direct channel with no commission. The platforms stay for discovery; your repeat business stops paying the tax.
Will AI replace my restaurant staff?
No. Hospitality is human by definition. The platform removes admin: rosters, review replies, reservation chasing. Your team spends that time on guests.
How do reservations and deposits work?
Guests book online inside your table rules, pay a deposit where you set one, and get reminded automatically. Cancellations go to a waitlist that refills the seat.
Does it help with SFA licensing?
The platform keeps your records, renewal reminders and documentation organised in one place, so licence admin is a task, not a scramble.
What does it cost for an independent restaurant?
The standard plan covers the toolkit. Recovered platform commission and filled no-show seats typically pay for it many times over.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.