Hit target. Keep the floor covered and the stock right.
Rosters, stock alerts, daily reporting and customer comms handled, so the store runs on visibility, not chasing.
Where the hours actually go.
Rostering around mall hours
Full-timers, part-timers, festive temp staff and mall operating hours collide weekly. One uncovered shift means a solo floor.
Stock counts never match
Fast movers sell out unnoticed, sizes gap, and stocktake weekends reveal discrepancies nobody can explain.
Daily numbers compiled by hand
Sales, footfall conversion and per-transaction values pulled from the POS into reports for head office every night.
Customer questions across channels
Stock checks, exchange policies and promotion questions come by phone, WhatsApp and walk-in, all during peak hours.
Your toolkit inside kiap.ai
Live today inside the super app, or being built on the same API. Everything AI drafts, you approve.
Staff roster drafts
Weekly rosters drafted around mall hours, leave and forecast traffic, with coverage gaps flagged before they open.
Stock alert board
Low stock, size gaps and dead stock flagged continuously, so replenishment happens before the shelf shows it.
Daily sales report
Sales, conversion and average transaction compiled automatically into the report head office expects.
Customer enquiry agent
Answers stock, sizing, exchange policy and promotion questions on your channels while the floor is busy.
Team announcements
Promo briefs, VM changes and policy updates reach every staff member with read tracking.
Supplier and HQ billing records
Inter-store transfers, consignment and supplier documents kept tidy with GST-ready records.
A day with AI doing the busywork.
Today's coverage is confirmed and a Saturday gap is flagged and filled from the part-timer pool.
Stock alert: a bestseller is down to two sizes. Replenishment requested before the weekend.
A customer asks on WhatsApp whether an item is in stock. The agent confirms and reserves it.
Closing numbers compile into the head office report automatically. The team leaves on time.
Questions retail store managers actually ask.
Will AI replace retail staff?
No. Selling, styling advice and service recovery are human skills. The platform removes roster admin, stock watching and report compiling so the team sells.
Does it work with our POS system?
The reporting layer works alongside your POS data to compile daily numbers. Integration depth varies by system; a quick call confirms yours.
How are festive season temp staff handled?
Seasonal staff go into the same roster system with their availability, so CNY and Christmas coverage is planned, not panicked.
Can customers check stock before visiting?
Yes. The enquiry agent answers stock and sizing questions on your channels, turning online questions into store visits.
What does it cost per store?
The standard plan covers the toolkit. The reporting hours and recovered stockouts typically pay for it well inside a month.
Keep the craft. Drop the admin.
See your toolkit running inside kiap.ai. One call, a real walkthrough, no pressure.